DCRI tops list for sponsor loyalty in new CRO quality benchmarking report

March 20, 2014 – Each CRO in the report was evaluated across 25 service quality attributes

Industry Standard Research (ISR) released its sixth annual CRO Quality Benchmarking report, “CRO Quality Benchmarking – Phase II/III Service Providers (2014),” and the DCRI received top marks for loyalty from sponsors among mid-size Clinical Research Organizations (CROs).

“The data from this year’s study show strong loyalty among sponsors toward their mid-size CROs, and at the top of this list is the DCRI,” explained Kevin Olson, CEO of Industry Standard Research.

The DCRI topped the ISR list for overall satisfaction, willingness to recommend, and likelihood to use again. The report reviewed 29 Phase II/Phase III CROs across 25 service qualities that focus on staff characteristics, operational excellence, and organizational and finance characteristics.

Read the press release from ISR Reports.